Customers seeking to return goods must notify us in writing prior to sending goods back to us. Customers should only return goods to us after we have authorised the return and issued a returns number.
If customers seek to return goods as a result of incorrect size selection then the customer must pay the return carriage cost of the original item and the carriage cost for us to send the replacement item as well.
In the event that we send out incorrect or damaged goods to customers then we will pay for collection of the goods and also the replacement item carriage charge as well.
Please note under the Consumer Protection (Distance Selling) Regulations 2000 act the buyer is entitled, for seven working days from the day after that on which the goods are received by the buyer, to unconditionally return the ordered goods to us.
The goods must however be in an as new and unused condition in their own original undamaged packaging. The buyer must return the goods at his own expense.
Please note that we reserve the right to charge a restocking fee of 15% of the goods value.
Once a returns number has been issued please send returns to:
ProJob Distribution Sales Department
United Brands Of Scandinavia Ltd
Hirwaun Ind Est